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Marketing case studies

Five pieces of work in crypto and technology: four in-house at eBay and Improbable, and one freelance for Bitmain. Each sets out the brief, my role, what I did and what changed, with the numbers and where they came from.

MSquared

2024–2025

Head of Marketing, Improbable

Strategy · SEO · Social

Restarting a marketing function that had stopped

A product with a digital presence that had gone quiet: social channels with no engagement for days at a time, a site ranking only for its own name. As Head of Marketing I rebuilt the function over twelve months: strategy, search, social and the team to run them.

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9,200+

Peak daily impressions on X, from under 100

Somnia Network

2025

Head of Marketing, Improbable

Strategy · Community · Content

Proving a blockchain’s performance claim by breaking it in public

The brief was to prove a performance claim. Instead of a whitepaper, we built a fully on-chain voxel MMO and invited the public to stress-test the network with it. I led the marketing of the launch.

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70,000+

Players onboarded during the testnet phase

KnownOrigin

2022–2024

Senior Digital Marketing Lead, eBay

Strategy · Social · SEO · Content · Analytics

Leading marketing for eBay’s NFT marketplace through the 2022 crash

eBay bought KnownOrigin as the NFT market fell 57%. Leading a team of five, I rebuilt the measurement, moved the team off last-click attribution, and put the creators at the centre of the marketing.

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+30%

Site traffic over six months, against a falling market

Bitmain

Six months

Freelance crypto marketing

SEO · Paid · Localisation

Making the world’s largest miner manufacturer visible in English

Dominant in Asia and close to invisible in English search. As a freelance lead I did the technical repair, localised twelve thousand words and rebuilt the paid search account.

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+124%

Organic traffic across the US and EU, over six months

eBay

2022

Senior Digital Marketing Lead, eBay

Activation · Research · Community

Introducing sneaker collectors to digital ownership

eBay tested whether sneaker collectors would take up digital collectibles at two events, OG Drops Manchester and Sneaker Con London. I ran the KnownOrigin side, with a claim route that started from an email address, not a wallet.

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56%

Of event attendees claimed a digital collectible

In-house and freelance

These five are the engagements where I can publish the detail. The wider record includes almost two decades of agency and in-house work across finance, energy, travel, recruitment and technology, most of it under arrangements that mean it stays off a website.

Improbable

Head of Marketing, 2024–2025

Marketing and communications across the group. 900+ posts generating around 1.65 million impressions, and go-to-market for activations with the BBC, Major League Baseball and Yuga Labs.

CoinJournal

Founder and Managing Editor, 2014–2020

Founded and grew a cryptocurrency news publication into one of the sector’s recognised titles.